The Right Reception Desk – Because First Impression Matters

The first impression that clients or other visitors get from a company is their reception area. In the middle of the reception is the desk. When a visitor enters a new place, he will try to orient himself searching for the most visible spot in the room. Reception desks are not only meant to be used as a desk. They are there to be a reference point where visitors get directed to the right office.

A reception desk must reflect the image of your company. If you are in a traditional industry, choose a sober design. If you are in a modern industry, choose a modern design. It has also to reflect your attitude towards work. If you choose a cheap reception desk, it will transmit the feeling that you don’t care about quality.

However, reception desks are not all about appearance. They also have to fulfill a function. If there is a chance security problems, the reception desk must be tall and broad. In extreme cases, it must have an armored glass and be bulletproof itself. This last rule doesn’t apply only to reception desks in banks and other institutions where people are handling with loads of money. In some types of business, like hospitals or human resources companies, things can get hot and some visitors could become aggressive. A good reception desk, developed specifically for these cases is almost a necessity.

Another functional consideration should be the kind of work that will be performed with the reception desk. Will the employee there just sit and receive people? Will he take incoming calls? Will she do some clerical job? Will she have documents on the desk? Depending on your necessities, take into consideration that not all reception desks are for any kind of job.


It is especially important to avoid using a simple office desk as reception desk. The problem of an office desk is that it offers no way of putting some distance between the employee, the documents he is working with and the visitors. A desk doesn’t let people just easily take a look at documents or even take something.

Source by Tab Pierce