Health Foods – That May Not Be So Healthy

When it pertains to weight loss, a one-size-fit-all diet plan does not have great results. This is far more important considering that although some could be fine and also wholesome, they can on the other hand be detrimental for several individuals.

However, you will find lots of individuals who assume that since a food item is considered “healthy” and “good” suggests that they are totally free to eat just as much of it as they would like while not having any sort of consequence.

The argument regarding which food is good or not will possibly remain a never-ending one. There seem to be lots of divisive beliefs cropping up now and again. Having said that, there are particular things which just about everyone accept are not ideal whenever you might be looking to reduce weight as well as live a healthy life.

Exactly how bad any particular food item may be thought to be is actually debatable considering that any food item could be eaten in moderation without it having any kind of negative effect upon the individual.

It’s thus essential to take into account the overall quality as well as effects of some of the foodstuffs that you are eating just as much as you like right now while you may be reasoning that they would have zero influence upon your weight loss endeavors.

It is quite astonishing to notice many individuals eat so much highly processed foods thinking that they are truly nutritious for them.

Below are a number of common foods men and women are eating trusting that they’re eating wholesome foods.

Salad Dressings

Whereas the salad by itself is known as a way of consuming a healthy and balanced food, the dressing applied can nevertheless make it totally “harmful.” Plenty of the regular salad dressings contain a whole lot of sugar and used primarily vegetable oils including canola or soy oil. These kinds of toppings easily help to make the salad as harmful as the other foods the individual could be avoiding.

You could as an alternative dress your salads by using olive or vinegar oil. You could also look for a number of the far healthier salad dressings that don’t have added preservatives, vegetable oils and sweeteners.

Conventional Soy

All soy contains high quantities of phytoestrogens which many experts dispute to be either wholesome or unhealthy. At the same time, most conventional soy is mostly genetically improved and therefore raises a whole lot of wellness and safety questions. Try and keep soy intake to a minimum and also opt for the organic and whole food variants.

Yogurt

The majority of classic yogurts tend to be filled with lots of artificial sweeteners and/or sugar. The homemade yogurt or the ones that you are able to get from fresh milk from a local ranch are often very nourishing. Make use of Greek yogurt or get a very good high-quality organic plain yogurt then include your own preferred toppings.

Whole Wheat Bread

Thinking about it, wheat isn’t truly that much of a wholesome meal. So, including the “whole” to it isn’t going to essentially make it any better. Many of these kinds of food items include added quantities of sugar, oils, and also other unnatural ingredients. However, you can minimize the amount of the gluten or wheat which you consume in your diet.

Diet Drinks

This is yet another hugely controversial topic seeing that a number of people claim that the synthetic sweeteners they possess are usually worse compared to sugar. Then again, there are some data that are suggesting that they do have an indirect impact on weight addition. Drinking them in moderation is okay but remember that they will be replacing several much better beverage options including coffee, tea, or even pure water. Therefore think twice.



Source by Marcus J Michael

5 Hidden Office Space Costs Business Owners Must Be Aware

When a small business owner is looking out for an office space for his/her business, he/she often assumes that the only amount to be paid is the cost of the lease. But one has to be very careful while renting an office space as there are several hidden costs associated with the office space rent that the business owners will not be aware of.

It may be because they are searching for office space on their own or they are in the hands of an inexperienced commercial real estate agent who’s not explained the lease terms and extra costs in detail. This would end them up in serious trouble later which can make them think of vacating the office space. In some cases, they’ll not be in a position to vacate the space as they’ll have signed the contract for a long term.

In order to avoid these conflicts later, the business owners must be aware of the hidden costs associated with the rent.

So, what are those hidden office space costs that you need to watch out for? Check them out here.

1. Maintenance Costs

Before signing the lease, you need to make sure if it is your responsibility to pay for maintenance services at the office space. If maintenance costs are to be paid by you, you need to make sure the services that you’ll be paying for. Maintenance costs may include the cleaning charges, services offered by technicians and security guards, repairs, lift maintenance, parking charges and other services.

This will often be the responsibility of a tenant and you need to make sure that you’ll be able to pay these costs as they occur along the way.

2. Upgrade Costs

You might be wondering what these upgrade costs are! Well, even if you are moving into a newly built commercial space, you may still have to do minor tweaks on the office space to make it suitable for your business and employees. It might simply be changing the office furniture, adding simple wall art to make the space look more attractive or changing the roof colour.

Whatever the upgrade might be, the property owner will never be in the picture, and you’ll have to pay from your own pocket.

3. Operating Expenses

If you don’t go through the lease terms in detail, you will be unaware of the operating expenses that you’ll have to pay every month. The operating expenses comprise electric bills, internet charges, AC maintenance, etc. If it is a shared office space, the expense may also include additional charges for using discussion rooms, conference rooms and cabins.

Sometimes, these operating costs can add up based on the type of office space and the services being used. So, it’s very important for a tenant to bear these costs in mind while leasing an office space.

4. Increasing Tax

All the commercial leases will have separate term or clause related to tax and maintenance costs. Sometimes, the clause also contains terms and conditions related to increasing tax. Whenever there is an increase in the tax amount, the owner simply passes on the increased cost to tenant. Though this is the most common inclusion, it’s always good for a tenant to know it in prior instead of facing problems later.

5. Pre-existing Condition Costs

It sounds new for a business owner who’s planning to rent his/her first office space. Pre-existing condition costs are nothing but the costs that you’ll have to pay to bring the office space back to its old condition if you have made any changes during your lease term. Most of the landlords want to have their property back in the same condition when the tenant moves out.

This cost can be really huge if you make lots of changes on the property during your term. See if such clause exists in the lease term and make sure that you are capable of handling it before making major changes on the property.

All these hidden costs can be a big surprise for the tenants who haven’t gone through the lease terms properly. As already told, it happens when you are in the wrong hands. An experienced real estate agent takes care of all the lease terms and explains them to you in detail. We are one such property management firm that stands by your side throughout the deal and help you find an ideal office space. Get in touch with us for any commercial real estate requirements.



Source by Sahaana M Jai

Be Headstrong and You Cannot Go Wrong

If you are not a headstrong person, you need to give yourself the best chance of becoming so. Headstrong people are inevitably and the most likely to be successful throughout life. Each day is a challenge to them and they often set themselves little goals throughout the day that they will meet without fail. If they are able to do this then the goals that they meet give their day a successful rating.

But is it really that difficult to be headstrong. You just have to make up decisions in your mind and go through with them. Headstrong people don’t always get things right, but at least they remain true to what they believe and are honest with themselves. This also applies to love and dating. The headstrong people in life will end up with someone they desire heavily for many reasons.

These reasons are different all the time. It is firstly because they are an attractive proposition for the opposite sex. Someone who appears to be in control of their life is attractive. They know where they are going and are not seeking a new direction. So it is important that in love you try to be as strong mentally as possible. If they haven’t text you back for a few hours then don’t freak out. Just get on with your day and forget about it.

If the person that you are seeking is worth it, they will get in contact. And if they do not then it does not necessarily mean that they are not worth it. Just be decisive in what you do and life will mysteriously fall into place. I say mysteriously because you will not realise why it has fallen into place at first. It will only be on reflection that you realise it has been successful because you have set yourself goals and met them.

Make yourself a goals orientated person and your life will become more straightforward. Punish yourself if you do not meet these goals and if you do meet them you will be rewarded with success. Personal life and business life go hand in hand. And if you are lucky in love it will rub off on your workplace.

You will have an extra spring in your step. But sometimes in order to get this spring in your step you must become a bit of a self disciplinarian first. No pain no gain.



Source by Larry K. Elrod

Too Good To Be True, Run Away!

Many people have come to me with the same problem; ‘Everything seems so perfect with this new person I met, I can’t find anything wrong, so I better leave before I get hurt.’

It’s very common to not be able to figure out what that strange thing is which is preventing you from having that deep connection.

‘It’s just too good to be true.’

That feeling triggers subconscious fears of getting hurt and prevents you from making that deep emotional connection. You then just accept that there is a problem you cannot see and run away.

But the only problem is that you cannot believe you found someone so perfectly aligned to your desires.

The qualities you’re looking for in a partner are often set at a very high standard. When you actually find someone with those qualities you tend to close your heart or run away because you cannot believe it’s true.

“How could I find someone with all the qualities I’m looking?” “I must be missing something.”

The fear kicks in that if you find that special person, you would be so deeply in love, if they left, you would be totally devastated. So your subconscious fears tell you it is better to pick someone with flaws you can see, so you never let your heart become fully invested in the relationship.

But of course, that leads to repeated relationships that end in failure, obviously since you pick someone you are not really matched well with.

We have to learn to trust more and take a chance with a strong heart that is willing to risk being disappointed.

Our courses and articles on Relationshipcoachonline.com make you able to deal with disappointment and rejection and will make you so confident that you will not mind taking that risk.

It’s only in taking a risk that you stand a chance of success, because the perfect partner is not going to know where you live and coming knocking on your door.

Be willing to try and find out if they actually are too good to be true. If you do not, your relationships will be perpetually disappointing because you will only accept and get into a relationship with someone who has significant flaws or is not what you’re looking for.

If you are lucky enough to find a true gem of a partner, don’t reject the special one when you find yourself thinking they’re too good to be true.

If you have a feeling that something is wrong and you can’t figure out what, consider that what is wrong, is your own fear.

Your fear is what keeps you in the endless loop of picking the wrong partner by missing out the right one.

To have the strength to not fear getting hurt, do these three simple steps;

  1. Think about how many times you have been hurt, and that you are still here, you will always recover.
  2. Look forward, not back. Difficulties are what make us stronger, and the past was just preparing you for the future, so don’t let it imprison you.
  3. There is only one thing that makes life perfect, and that is a loving relationship. If you don’t take the chance, you will guarantee a lonely life. So try and know that if it works, great, but if not, you will recover and try again.

Every day is a new start to a new life. Forget the past and look forward to a happy future.



Source by David Samuel

The Worst Advice Speakers Get… And What They Should Be Told

Speakers get nervous. It’s only natural. For most people, it is an opportunity on an important stage to make a good impression – or not! Sympathetic supporters try to help with what they think is good advice. Sometimes it is; but often it’s not. In fact, some of the worst advice I’ve ever heard has been given to speakers by friends, family and colleagues.

“Don’t be nervous… you’ll be great.”

When has telling people not to be nervous made them less nervous? It’s like telling someone not to feel hot. You cannot just switch these sensations on and off. And telling someone suffering stage fright that they will be great is unhelpful or simply unheard.

It’s terrible advice because most people are already telling themselves, “I should not be so nervous.” It simply reinforces their feeling of wrongness. Not only are they feeling nervous; they’re feeling guilty for feeling that way! What a sure-fire way to erode self-confidence.

Instead, they should be told that nervousness is normal. Some of the world’s most famous performers still get debilitating performance anxiety. Once they accept the fact that this is just the body’s natural reaction to a high-stress scenario, they can look at ways to mitigate the effects. This might be slow deep breathing, stepping out their presentation (metaphorically and/or literally), listening to their favourite music – it’s very individual.

“Calm down.”

Same as “Don’t be nervous”. Wasted words.

Instead, recognise the adrenalin rush and help turn it from a negative energy to a positive excitement by reassuring them how much the audience is looking forward to their presentation.

“Keep changing your presentation so it will always be interesting for you.”

Compare your speech to a tour. You are the tour guide, the venues you visit constitute your content and your audience is the tour group. Imagine you are a tourist in that group and the guide says, “Welcome to X. This is the first time I’ve been here. The other places get pretty boring after a while.”

Your interest and satisfaction must be based on your ability to interest the audience, not to interest yourself. And to give your audience the most interesting experience, you need to know your content well – especially your key phrases, facts and stories.

Instead they should be told, “You’ve done this before, so you know what works. Just give them that.”

“Imagine them naked.”

This one has been around for eons. And it’s always been silly advice. The likely result is that you will find it distracting,,,or disturbing!

Instead the advice should be to locate two or three people in the audience (ideally seated in different areas) who seem interested. Make eye contact with these people. Ignore those with negative body language. In a room of 20 or more there will always be someone who doesn’t want to be there (unless you are a celebrity!) They are not your problem. Just focus on the ones who do want to be there.

“Everything you say must be new to them.”

This creates a mindset where a speaker feels guilt if they say something that audience members have heard before. They then apologetically introduce their content with lines like:

  • “I’m sorry if you’ve heard this before… “
  • “You may have already seen this; and, if so, I apologise.”

Instead they should be told, “It doesn’t matter if some of them may have heard of it before. Many won’t have and you’ll be using it in your own original context.” The reality is, there is no way you can know all that audience members have heard before, so setting yourself an ‘originality test’ like this is absurd.

Speakers remember: all advice is well-intentioned; but that doesn’t make it good. And if you’re trying to assist a speaker; be wise with your advice.



Source by Kevin J Ryan

Scattering Ashes – Determining Where Ashes Should Be Scattered

Scattering ashes of your cremated loved one may make you feel peaceful, closing a chapter of the deceased’s life as well as your own. As you determine where ashes should be scattered, you may choose a place your loved one found very meaningful. It might be the Pacific Ocean or the top of Mount Everest. It might be the Yankee baseball stadium or your own garden. You may want to scatter the ashes at the person’s birthplace, closing the circle of his or her life.

Four members of my family having been cremated, I know the dilemma of determining where ashes should be scattered – or if they should be scattered at all. One’s ashes lie buried in the cemetery next to his wife’s plot. A second’s ashes drifted onto the ocean waters off a picturesque Canadian island. The third’s ashes glided to the ground beneath beautiful Rocky Mountain aspen trees. The last I knew, the fourth’s ashes still rest in the widow’s home.

Possibilities for scattering ashes abound, but take your time before you act. Consider the legal, religious, and personal concerns involved, even if you have the express, written request of the one who went from you. Until you make your decision, you may legally keep ashes at home indefinitely – and you may want to reserve a small amount for a memorial that is unique.

Let’s look together at some of those considerations.

LEGAL CONCERNS

As you determine where ashes should be scattered, take time to understand the laws and regulations in your area. If you live in the United States, you will find no specific national “scattering ashes law” on the federal books. However, you will find a number of rules and regulations at all levels: national, state, and local.

Scattering ashes on private property is fine if you own the property. Otherwise, you are trespassing. You might be surprised to know that sports stadiums, museums, etc. qualify as private property, not public, and fall under these regulations. You may be able to get permission to scatter ashes on private property, but be sure you get it in writing.

Most national parks in the U.S. allow you to scatter ashes of a loved one, but you must follow specific regulations. You may not simply determine, for example, that the ashes will be scattered near Old Faithful Geyser in Yellowstone National Park, even if that was the favorite scene of your loved one and it holds precious memories. Speak to the chief park ranger ahead of time to ask about a permit and learn which areas of the park are acceptable.

As you determine where ashes should be scattered, you may opt for a burial at sea. Be aware first, of course, of specific laws within the state bordering the chosen ocean spot. California, for example, does not permit scattering ashes closer than 500 yards from any place on their shore. In North Carolina, the scattering of cremated human remains (ashes) in Cape Lookout National Seashore attracts many mourners – so authorities regulate it well. Even scattering ashes there from an airplane must occur only after you have reached the minimum of 2000 feet altitude. Other ocean-bordering states have other specific regulations, so don’t risk breaking the law. The United States EPA states that scattering ashes in the ocean falls within legal boundaries, but you must obey scattering ashes regulations ( https://www.epa.gov/ocean-dumping/burial-sea ).

There are many more rules and laws, but these give an idea of what you face.

Scattering ashes should not result in a citation, so as you determine where ashes should be scattered, research the areas you are considering.

RELIGIOUS CONCERNS

Before scattering ashes, discuss religious concerns with your religious leader. Out of the thirteen-plus (13+) religious perspectives on cremation, you will want to consider the religious concerns as you determine where ashes should be scattered.

Greek Orthodox, Jewish Orthodox, and Muslim faiths forbid cremation altogether, as do some fundamentalist Protestant groups.

Roman Catholic readers will want to consider the stand of the Roman Catholic Church on this matter, which is stated in the Instruction of the Congregation for the Doctrine of the Faith regarding the burial of the deceased and the conservation of the ashes in the case of cremation, published on October 25, 2016. It reads:

“The Church continues to prefer the practice of burying the bodies of the deceased, because this shows a greater esteem towards the deceased. Nevertheless, cremation is not prohibited, “unless it was chosen for reasons contrary to Christian doctrine”.

PERSONAL CONCERNS

While scattering ashes has become customary, as you determine where ashes of your loved one should be scattered, you may want to consider reserving a small amount of the ashes (ashes).

Why do I suggest that?

A growing number of us hate to lose every trace of our loved ones, and choose instead to order a unique memorial that allows us to have ongoing closeness to them. Cremation jewelry provides that closeness. Cremation jewelry can be just such a memorial.

CREMATION JEWELRY

“Cremation jewelry is the perfect way to keep the ashes of your loved one close to your heart.”

So writes Mark, the professional glass artist at https://psychecremationjewelry.com/. Mark has worked with glass jewelry for 20+ years and his stunning blown work makes a lasting, beautiful memorial. I personally own several of Mark’s glass pendants, and get compliments on their beauty on a regular basis. Mark’s blown glass marbles, one of which my husband prizes, are every bit as lovely and lasting.

Unlike impersonal cremation jewelry providers, Mark personally processes your order, and creates the desired pendant or marble while thinking on the memories of your departed loved one you shared with him

You receive a kit (small glass jar and measuring scoop) in which to send your loved one’s ashes. If you order additional pendants or marbles for family members, you place one scoop (about 1/4 tsp) of ashes in the jar for each memorial you ordered. You return the jar in a prepaid mailing envelope along with any photos or written memories of your loved one you want to share. Mark returns all of these to you with your completed cremation jewelry.

CONCLUSION

Scattering ashes remains an option, but as you determine where ashes should be scattered, you might want to consider also retaining enough ashes to order a precious, unique cremation memorial for each family member to treasure.



Source by Anna Hart

Why Your Travel Insurance Claims Can Be Denied

Travelling is a good experience one can have in his lifetime. Most travelers opt to buy a travel insurance coverage to be “safe and secured” when something does not go according to plan or something unexpected happens. Before buying a travel insurance, it is very crucial for customers to understand first what the insurance does and does not cover. It is not guaranteed that you’ll be inevitably covered when anything goes wrong. Misinterpretation of an insurance policy can lead you disappointed when your travel insurance claim is denied in time that you most need it.

What if your travel insurance claim gets rejected in time that you most need it? The following are the most common reasons why your claim can get rejected:

Undeclared pre-existing conditions

When buying a travel insurance, state if you have a pre-existing medical condition. Some insurers will cover medical conditions for an additional cost while others may not. If you fail to disclose this info, then your attempt to make a travel insurance claim will be possibly denied when your medical records are consulted. Check and comply with all the rules set by the provider. Remember this particular insurance coverage is intended for unexpected injury and illness only.

Incomplete forms and documentation

Another reason why your travel insurance claim can be denied is simply that of an incomplete form, missing important information or are filled out incorrectly. Always make sure that your form is filled out properly and completely. All the necessary attachments are included before you send off your claims such as doctors’ certificate, police report (for theft or loss of item), purchase receipts for your valuables or even the travel delay confirmation from the carrier.

Participating in adventurous or dangerous activities

Travel insurance policies have different coverage in terms of sporting activities and adventure they cover. Usually, they don’t cover extreme sports which are deemed dangerous but an additional premium may be available for activities such as parasailing, jumping, trekking at heights, etc. Make sure to check the activities your provider covers before you sign up to a certain holiday activity.

Unapproved destinations (against WHO or FCO advice)

Some insurers will only cover for specified destinations and, usually, they don’t cover locations which the Foreign and Commission Office or the Whole Health Organization have advised against travel.

Alcohol intoxication or Drug Use

If you lost valuables, damaged a personal item or have an accident while under the influence of drugs or alcohol, your travel insurance claim is likely to be considered invalid. Though you are travelling to enjoy your life, be responsible and just keep everything in moderation.

Illegal/reckless behavior

Fraudulent, dishonest and illegal behavior such as going to restricted locations and unauthorized use of facilities are not covered by any insurance. Always abide by all the rules and regulations to avoid any problem during your trip.

Unattended baggage

Take note that unattended items will not be covered unless they’re in a locked hotel safe or in a secure car boot. When you claim for a lost item, always get a police report regarding the incident or ask the hotel or travel operator to give you a written statement – this will help with your travel insurance claim.

Events that happen before buying the travel insurance

Events that already happened before you bought an insurance, apparently, won’t be covered. If you claim for it then it will be rejected and could even be considered as fraudulent.

As much as possible, we want everything to go as planned: before, during and after our trip. But there are really some instances that something would go wrong and a stress-free and straightforward processing of a claim can ease the situation.



Source by Neil Clymer

Not A Question: Being, Doing, Then Having, Not, To Be Or Not To Be?

We must be what we want to be, before we really have what we want to have in life as well as do what we want to do during all that. That is how I begin this spectacle of an article, with that dramatic a realistic statement. Success is being first though, not having first, or doing before anything else. When I think about success, it all starts with a consciousness, not any physical “success” outside of ourselves. That reality explains why so many people are not seemingly successful even with the trappings of success. They expect success to be outside of themselves, not an inside job within themselves to start with.

Being is a condition that starts within the spirit and mind and branches out to doing and having. It cannot be any other way if we want the genuine success model or paradigm to work genuinely for us. Sure, I could say the “usual” if you get a lot of money, then you are successful. If you have a lot of prestige, you are successful. No, even Abraham Lincoln and Jay Gould knew that you must have the consciousness of success before the outward trappings of success. Abraham Lincoln failed at almost everything he did before he became President of the United States, Jay Gould was a great and intelligently “ruthless” businessman who did not care about how he looked in the eyes of others as long as he made intelligent and realistically prosperous decisions. These two I mentioned may seem to be opposites, but they are united by the fact that they cared more about being successful before “looking successful”. Indeed, we must be, then do, then have if we really want real success all the way through our realities.

Proper action on all levels is the key. It all starts with a patience, understanding and tolerance of what it takes to be really successful.

Success starts with a successful consciousness, everything else will be added. After all what do you think that verse in the Book or Gospel of Matthew, chapter six, verse thirty-three in the Bible really means about Jesus Christ saying seek the kingdom of heaven first, it all starts in the consciousness and all that in the Bhagavad-Gita and The Upanishads about purifying yourself before seeking success really means. Success starts with a purely successful consciousness and works its way outward. Success starts at personal reality and works its way outward.



Source by Joshua Clayton

If You Don’t Want to Be Sued, Don’t Be Rude: Maintain Good Rapport With Your Patients

Patients may perceive things very differently than we might think about health care they receive and family members also may perceive things differently than we would expect by what they observe when care is delivered to their loved ones. Therefore, we must assume the attitude of a healthcare provider is quickly filtered through the client’s lens of perception. From a client’s point of view, if things don’t go a planned, they may experience fear, feelings of disappointment, frustration, and even anger. Their anger is frequently directed at the healthcare provider in general. Little things appear large in the client’s eyes and any healthcare provider who happens to be present may be the target of the client’s fear, frustrations and possibly anger.

A nurse’s thoughts may include: “I can’t do anything about how they feel.” To a certain extent, this may be true; however, there are actions nurses can take and should keep in mind to offer reassurance their clients. I have also experienced that some clients can be extremely difficult to care for reasons that may not ever be clearly understood. Their attitude may be less than stellar but, nurses must always remember that the patient is the one who is seeking care for a health issue that may be extremely difficult for them to accept or cope with.

A diagnosis of coronary artery disease many times requires a change in lifestyle or habits. Lifestyle changes will impact individuals in a variety of ways: socially, financially, occupational impact, and self-esteem, any of which their emotions may be manifested in the form of anger and frustration toward anyone who happens to be around them. Many times, nurses become the sounding board for life’s stressors that our clients are experiencing and may be having difficulty coping with. I am certain there are many other real life situations nurses have experienced. We must reflect back to our training in therapeutic communication and revive some of the effective skills that will help client’s to cope with challenges in their life that have been exacerbated by a change in their health status.

Nurses should strive to have patience, communicate professionally, and have empathy. Remember, if the client “feels” you are rude, inconsiderate, impatient, or don’t care, your risk of being sued if significantly greater if things do not go as planned. NOW HEAR THIS: it doesn’t necessarily mean you did anything wrong. It may be all about the client’s perception!

Tips To Increase Rapport With Patients

1. Self-awareness and effective communication skills include the following:

  • Verbal communication is typically considered the spoken words.
  • Nonverbal communication includes gestures, expressions, and body language.
  • Nurses should use positive body language, such as sitting at the same eye level as the client with a relaxed posture that projects interest and attention. Leaning slightly forward will help engage the client. It is generally best to not cross your arms or legs during communication with your clients because this posture erects barriers to your interaction with them. Uncrossed arms and legs projects openness and a willingness to engage in the conversation. Make sure your verbal responses are consistent with your nonverbal messages.

2. Nurses assess and interpret all forms of patient communication.

  • Silence and Listening are a couple of the most difficult but often the most effective communication techniques to use during verbal interactions.
  • Passive listening is letting the client do the talking, but,
  • Active listening reflects on what the client is talking about.

3. Techniques that inhibit therapeutic communication include:

Advice – telling a patient what to do

Agreement – agreeing with a particular viewpoint of a client (the client may not want to change their mind if they thing it opposes what the nurse agrees to)

Challenges – disputing the client’s beliefs with arguments, logical thinking, or direct order (a nurse belittles a client).

Reassurance – telling a client that everything will be OK (this statement may not be true)

Disapproval – judging the client’s situation and behavior (nurse belittles the client).

Remember, a patient’s perception of the care they received is not necessarily what they got! Right or wrong. It starts with a perception which is “real” to the client.



Source by Rachel C Cartwright-Vanzant

Be Interactive, Not Reactive or Proactive

Run, run, run. React to this, react to that. How can you be effective when you are continuously being pulled into situations? You want a way out and you think the solution is to become proactive. But how? And what does this mean? Are you now simply pushing the same people and situations that used to be pulling you? And how can you know if you are headed in the right direction?

Being reactive implies your action begins after the fact; acting in response to a stimulus or situation, as if simply poised waiting for something to happen. I don’t think this is ever the case. I usually feel reactive when I am hit with something I did not anticipate.

The other tactic is to be proactive, which implies that your response is preceding the action. Creating a solution before being requested to have one. Anticipating what is needed and having it ready. This seems like a great position to be in; however you need to know what to be ready for. You cannot anticipate everything. The important question is how to be selective?

What does it mean to be Reactive or Proactive?

A little analysis will show something about these two tactics or styles of business effort.

Benefits: When you are reactive you know there is a situation requiring action. Unfortunately the correct action is usually needed prior to you hearing about it, so you now take corrective action – clean up the mess or stop the leaks. A proactive tactic may head off trouble or anticipate a request. Or, you may be off the mark. You may be doing something unwanted. You will only find this out after you are done – the hero if you focused on the correct situation, reacting yet again if you did not.

Learning: Not much is learned in either case. A reactive style doesn’t pay much attention to expanding knowledge, new skills or finding a better way. There is not much time to learn when you get one situation handled and another pops up. The proactive style is always looking forward; it rarely reflects or evaluates results.

Costs: A lot of effort goes into both tactics. They each take enormous amounts of energy to keep going. Neither is mindful of resources. The reactive style throws everything available at the situation and the proactive style often uses resources to plan ahead in areas that are not needed or important.

Characterizations: A Reactive style is coiled, anticipating, and defensive. The Proactive style is pushing out, busy, and alert. Both are vigilant stances.

Be Effective, be Interactive

What would be an alternative to these two styles? Being Interactive. This means you get involved and stay involved with people without there being a problem or situation. You know what is happening around you. What are your bosses’ goals? What concerns do your peers and customers have? If you have people reporting to you, what are they thinking about? And don’t be shy about your own goals and needs. Make sure other people know what you are thinking and planning. The more you know about your organization and the more people know about your goals, the more successful the organization and you will be.

An analysis of interactive tactics shows a different picture.

Benefits: You are very involved with your environment.

Learning: High levels of insight and knowledge building.

Costs: Maximization of resources; not waiting, not over planning or jumping the gun.

Characterization: Involved, asking questions, doing research, finding out how things work, what is needed, what isn’t.

Will being interactive mean that you will never be blindsided and start to feel reactive? No. However, when the unexpected happens you will have a better sense of how urgent the matter is because you will know the priorities of your business. You will know who to work with so it can be resolved with a minimum of fuss and effort. Does it also mean you never have to be proactive? Of course not, in fact a proactive style will be a natural outcome of being interactive. You will know what is needed and not have to second guess those around you – you will know that you are headed in the right direction and have support and understanding from colleagues and clients.

Will everyone respond positively to this change? No. However most will respond well as they see you are interested in them and their concerns and goals. And others will come around as you practice and model this new tactic and they begin to see the benefits.

How to change tactics

How do you make this shift? Try these suggestions and then share them with everyone.

1) Take time to debrief with all involved; especially from reactive situations. Work with these questions: What could have been done differently? Do we need a contingency plan in place for this (process, strategy, etc.)?

2) Create learning situations with clients and colleagues. Teach what you do and know. Learn what others do and what they need. Update this learning often.

3) Be creative – use the learning to the benefit of all parties. Share ideas, link ideas. Look for best practices, benchmarking, clear roles and responsibilities.

4) Look for barriers to understanding and cooperation. Then work with others to eliminate these as they arise.

5) When going into a new situation, ask of everyone: What do you want to happen? How will we measure our success? Look for understanding, past successful actions – start out right.

6) When completing a task, ask everyone: How could this be better?

Use these suggestions to reduce frustration and anxiety and introduce stability and creativity.

They say it is lonely at the top; this is nothing compared to being stuck in a reactive or clueless proactive position – not being effective when you want to do well. Being interactive gives you a tactic to work well with people. And it might be the tactic that gets you to the top, so you can find out if it is really all that lonely.

© Fritz M. Brunner, Ph.D. 2005



Source by Fritz Brunner